Anyvite Ticketing Guide

Create Ticket Types

In order to create tickets, you'll have to start with a new invitation, or an invitation which has not been sent out yet.

If you're starting with a new invitation, then proceed through the process of customizing the invitation until you reach the "Enter Invitation Details" step. If you're working with an invitation which has not been sent out yet, then click on the "Edit Details" link to be brought to the "Edit Invitation Details" page.

Once on the "Invitation Details" page, you'll see an option halfway down the page to "Sell Tickets and Collect Money from Your Guests". Clicking on the checkbox underneath that title will enable the ticketing option. Simply enter names for all of your tickets, such as "Early Bird Ticket", add a price and quantity for each ticket, and then add in the PayPal email address where you want to receive the money for the tickets. You can choose whether to include the fee that Anyvite charges per ticket into the total cost, or have it added on during the purchase of the tickets. Finally, be sure to click the green button at the bottom of the page to save your information and continue with the invitation creation process.

Delete Tickets

To delete tickets, navigate to the "Edit Invitation Details" page by clicking on the "Invitation Details" link on your invitation, and then scroll down to the ticketing section on that page. Identify the row of the ticket that you would like to delete, and then click on the checkbox in that row that is under the heading "Remove". The row will be highlighted to show that it's been marked to be deleted. In order to finish the deletion process, you must scroll to the bottom of the page and click the green button to save your changes.

Change the Number of Tickets for Sale

To change the number of tickets, navigate to the Edit Invitation Details page, and then scroll down to the ticketing section on that page. Simply update the numbers under the "Quantity" heading to change the number of tickets for sale. Finally, scroll to the bottom of the page and click the green button to save the changes you've made.

Create Early Bird Pricing

It's easy to create early bird pricing with Anyvite. Simply create a ticket named "Early Bird Ticket", or something similar, and give it a cheaper price than the other tickets you're offering, along with a reasonable quantity for early purchasers. Typically it's good to also add in the price of what tickets will be later on, once early bird tickets are not available, in order to incentivize people to purchase soon, but leave the quantity at 0 for now. Scroll to the bottom of the page and click the green button to save your change.

Once you're ready to discontinue selling early bird tickets, simply navigate to the "Edit Invitation Details" page, and change the quantity of early bird tickets to 0, while also changing the quantity of regular priced tickets to the number you're looking to sell. Click the green button at the bottom of the page to save your changes.

Payments through PayPal

All payments from attendees are made through PayPal, so in order to use the ticketing option, you must have a verified Business or Premier PayPal account (see note below). Simply enter the email address of your PayPal account in the required box when creating your tickets, and you'll automatically receive payments into your PayPal account.

Note:   In order to accept payments from attendees using credit or debit cards, you must have a verified Business or Premier account with PayPal. It's free and only takes a minute to upgrade your Personal account to Premier, and the ability for your guests to purchase using a credit or debit card will ensure more ticket purchases for your event.

Learn more about upgrading your Personal PayPal account here .

Requiring a PayPal Account

In order to accept payments from attendees using credit or debit cards, you must have a verified Business or Premier account with PayPal. It's free and only takes a minute to upgrade your Personal account to Premier, and the ability for your guests to purchase using a credit or debit card will ensure more ticket purchases for your event.

Learn more about upgrading your Personal PayPal account here .

Integrating with PayPal

Simply enter your Business or Premier PayPal account when initially creating tickets and Anyvite will take care of the rest. Ticket purchasers will be taken through the ticket purchasing process on Anyvite, then seamlessly sent to PayPal to complete the purchase. Once the transaction is successfully completed, the purchaser is redirected back to an Anyvite page where their purchase is confirmed.

Non-US Based Events

All transactions are through PayPal and use United States Dollars as the currency. Non-U.S. PayPal accounts may have trouble with the PayPal transaction depending on the local currency being used. Be sure to test the full ticket purchasing process before inviting guests to your event.

What is the Fee to use Anyvite?

The fee per ticket to use the Anyvite ticketing service is $0.99 + 2.5% of the ticket price, with the maximum fee per ticket of $9.99. The Anyvite Fees are completely separate from fees charged by PayPal.

How is the Fee Collected?

The Anyvite fee is collected automatically during the PayPal payment process whenever someone purchases a ticket. The host will receive an email from PayPal stating that they have sent a payment to Simpletastic Inc., the company that runs Anyvite, as well as a second email from PayPal stating that they have received money from the guest who made the ticket(s) purchase. This is exactly how the system is supposed to function, so there is no need to worry when you receive these emails.

How does the host get paid?

When a guest pays for their tickets, they make a PayPal payment directly to the host's PayPal account. Because the guest pays the host directly, only the host is able to process returns for any tickets purchased through Anyvite.

Refunding Ticket Purchases

Whether an event supports ticket refunds is completely up to the host. Many events specifically do not allow refunds, but if you do choose to support people returning tickets, then the process is as follow:

1. All refunds must be processed through PayPal. The host must login to the PayPal account that they used to collect the funds for each ticket, and then walk through the PayPal refund process for the order in question. A partial or full refund can be given, depending on the original payment method.
2. Once PayPal has processed the refund, the status of the order is automatically set to "refunded" in Anyvite.
3. The host is then able to view the orders in Anyvite, delete the entire order, or delete individual tickets, depending on the type of refund.

Note:   Anyvite ticket processing fees are not automatically refunded to the host when they refund an attendee's ticket purchase.

Create a New Invitation

You can get started creating a new invitation by first registering for Anyvite or logging in with an existing Anyvite account, and then clicking on the "Create Invitation" link. That will get you started on the invitation creation process, so just follow the steps to create your new invitation.

Cancel Your Event

Navigate to the Edit Invitation Details page for the event you want to cancel. In the top right corner is a button which says "Cancel this Event". Click that button and you will be taken to a new page where you have the option to send a message to your guests explaining why the event has been canceled. Click either the green button to send a message or the grey button to just cancel the event and skip sending a message.

Copy an Invitation

Navigate to the Edit Invitation Details page for the event you want to copy. In the top right corner is a button which says "Copy this Invitation". Click that to create an exact replica of your current invitation.

Customize Invitation Page

The look and feel of the invitation page can be customized during the first step of the invitation creation process. It's possible to update the background, main picture and color scheme, as well as add supporting pictures and video to your invitation page. If you've already created an invitation, then simply navigate to it and then click on the link that says "Change Design" to access the invitation customization page.

Show or Hide Attendee List

The attendee list can be hidden or shown by navigating to the "Edit Invitation Details" page, and then clicking on the checkbox next to "Display guest list to invitees" to toggle whether it's shown or not.

Add Images to Your Invitation

You can add images to your invitation by navigating to your invitation, and then clicking "Pictures & Video". That will take you to a page where you can upload your own pictures.

Add Video to Your Invitation

You can add video to your invitation by navigating to your invitation, and then clicking "Pictures & Video". That will take you to a page where you can import a video from YouTube or Vimeo.

Invite Guests to an Event

You can invite guests to your event by navigating to your invitation, and then clicking on the "Invite Guests" link. That will bring you to a page where you can choose guests from your Anyvite address book, import from a 3rd party source, or manually add yourself.

Assign Tickets without requiring a Purchase

While guests are individuals who have been invited to an event, attendees are individuals who have actually purchased a ticket and are attending your event. In order to add an attendee, navigate to your invitation and then click on "Tickets & Guests". That will bring you to the "Orders" page. Once there, click on the "Tickets" button, and you'll be brought to the "Tickets" page. Click on the "Add Attendee" button to reach the "Add Attendee" form. Fill that out and click the "Add Attendee" button to assign that person a ticket and add them to your invitation.

Importing Contacts

Importing contacts can be done from the "Invite Guests" page. Anyvite supports importing from major email providers, such as GMail, Hotmail, and Yahoo!, and Outlook. Simply navigate to the "Invite Guests" page of your invitation, click on the "Import Contacts" button, and choose the provider you would like to import from. A window will pop up which will allow you to walk through the import process. Finally, once you've imported your contacts that you'd like to invite, be sure to click the green "Send Guests this Invitation" button at the bottom of the page.

Create and Manage Contact Lists

Contact Lists can be created and managed in your Anyvite Address Book. Simply click on the "Address Book" tab, and then "New List" to create a contact list. To manage an existing list, simply click on the list name to select it, and then either add/remove contacts, or use the "Delete List" button to delete the list.

Resend the Invitation Email

The invitation email can be resent to invited guests by navigating to your invitation, and then clicking on the "Tickets & Guests" link. Once you are on the resulting page, click on the "Invited Guests" button to be brought to the "Invited Guests" page. Click the check boxes next to the names of the guests who you want to resend the invitation too, and then click the button which says "Resend Invitation".

Send a Message to Attendees

The host can send a message to attending guests by navigating to their invitation, and then clicking on the "Contact Guests" link. Simply choose who you want to send to, enter a message, and click the green button at the bottom to send.

Event Reminders

You can configure event reminders on the Edit Invitation Details page. Simply look for the heading called "Event reminder options" and configure the settings below to set when event reminder emails will be sent, and who they will be sent to. Click the green button at the bottom to save your changes.

Accessing Attendee Tickets

Attendee tickets can be accessed by clicking on the "Tickets & Guests" link on your invitation, and then clicking on the "Tickets" button to get to the "Tickets" page. Click on the Ticket ID link to get to the individual ticket, and then click on the "Download Ticket PDF" to access the attendee's ticket.

Print Attendee Check-In List

To print the attendee check-in list, click on the "Tickets & Guests" link on your invitation, and then click on the "Tickets" button to get to the "Tickets" page. Click on the "Download CSV" button to download a list of tickets, which can then be printed and used to check in attendees at the event.

Check-In Attendees

Attendees can be checked in on the check-in list by matching up their name and their unique ticket number found on the PDF tickets they received, with the ticket number on the check-in list.

Promote Your Event on Facebook

If you're looking to promote your event on Facebook, you'll need to set the invitation to be "Open" on the Edit Invitation Details page. You'll then see new icons on your invitation, one of which will allow you to post the Anyvite invitation to Facebook for your Facebook friends to see and respond to.

Promote Your Event on Twitter

If you're looking to promote your event on Twitter, you'll need to set the invitation to be "Open" on the Edit Invitation Details page. You'll then see new icons on your invitation, one of which will allow you to post the Anyvite invitation to Twitter for your Twitter followers to see and respond to.

Edit Invitation Details Page

The Edit Invitation Details Page is where you can manage most of the settings for an invitation including the Title, Description, and types of Tickets. When you're creating a new invitation, the Edit Details page is the second step in the process, directly after you customize the design and before you invite guests.

If you need to update an existing invitation, first login to Anyvite. Next, find the invitation under the Home tab. If you don't see it there, check the Invitations tab. From the Home or Invitations tabs, click on the Title of the event to go to the Invitation webpage. Finally, click on the Edit Details link in the sub-navigation menu.

After making any changes, it's important to remember to scroll down to the bottom of the page and click the green Save button, otherwise your changes will be lost.